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Moving Terms Glossary
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Use the alphabet below to quickly jump through.
[ A | B
| C | D
| E | F
| G | H
| I | J
| K | L
| M | N
| O | P
| Q | R
| S | T
| U | V
| W | X
| Y | Z ]
A
Access - Space at and around the property for
removal vehicles, and whether lifts are available
for apartments. This is usually assesed by the consultant
to ascertain any difficulties the vehicle may encounter.
Agent - A person or company appointed by your
mover to act on their behalf, or a member of a Van
Line.
Air Ride Suspension - Feature on a removal vehicle,
to aid smoother transit.
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B
Blanket Wrapping - Method of packing furniture
to prevent damage in transit
Bonded Warehouse - Warehouse that meets with
local Customs specifications, allows the storage of
items that have not yet gained customs cleared status.
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C
Cartons - Boxes for packing smaller items,
some are specifically designed for certain types of
items e.g. Books, Clothing on hangers.
Chargeable Weight - The weight used by an airline
to determine the air freight charge.
Consultant - Person who will call at your property,
discuss your particular move requirements, usually
making a note of items to be moved, provide information
about their company and a removal quotation.
Container - Steel container used for shipping
your belongings oversease, can be used for sea, road
or rail shipments
Container Storage - Large wooden containers,
your belongings are loaded into them, sealed and then
the container is stacked away
Containerised Vehicle - Specialist removal
vehicle which is designed to carry storage container,
your belongings can therefore be loaded or unloaded
at your residence.
Conventional Storage - Your belongings are
stacked on the floor in an allocated space and usually
covered with sheeting.
Custom Approved Warehouse - Warehouse that
meets with local Customs specifications, allows the
storage of items that have not yet gained customs
cleared status
Corporate Account - When your employer is responsible
for the removal charges.
Cost per cubic meter - A rate given on the
estimated space your belongings will fill on a truck
/ container. Note, ensure you are happy with the estimated
volume, ask the mover for a list of the items the
rate is based on.
Cost per 100 lbs - A rate given on the estimated
weight of your belongings. Note, ensure you are happy
with the estimated weight, ask the mover for a list
of the items the rate is based on and a Weight Ticket,
confirming the actual weight at the time of the move.
Cost per cubic feet - A rate given on the estimated
space your belongings will fill on a truck / container.
Note, ensure you are happy with the estimated volume,
ask the mover for a list of the items the rate is
based on.
Cost per hour - A rate given per hour based
on the number of men and size of truck, you will be
charged on the time taken to carry out the move.
Crate - A wooden crate
made specifically to carry a high value / delicate
item e.g., Large Mirror or a wooden case made specifically
to fit several items in for long distance or international
moves.
Customs Clearance - Regulations and procedures
covering the entry of goods into accounts
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D
Declared Value - Value you the owner declare
your goods to be for the purpose of insurance. This
will form the basis of your insurance cover and it
is important that it reflects the value of your belongings,
it could be the full replacement value or the second-hand
(Indemnity) value dependant on the type of cover you
are arranging.
Dedicated truck / container - A truck or container
carrying your belongings exclusively, with move dates
specified by you and agreed by the mover.
Destination Agent - Agent responsible for arranging
customs clearance and delivery of your shipment.
Domestic - Move within same country, state,
county.
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E
Excess - The amount that will be deducted from
any insurance settlement, may be a per item excess
or per total claim.
Exclusions - Items or cause of damage specifically
excluded from the policy. For example money, jewellery,
mechanical derangement, check the insurance information
provided by your mover.
Export Wrapping - Method of packing household
and personal effects for transportation overseas.
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F
Ferry Vehicle - Small vehicle used when access
at residence is restricted, the ferry vehicle goes
between the house and large removal truck with your
possessions
Fire Insurance Cover - Specifically to cover
the risk of fire, sometimes this risk is included
within a policy, other instances it is specified separately
Fixed price quote - A rate given based on all
the information supplied by you to the mover, this
is the price charged as long as the information supplied
is accurate.
Foam Moulding - Foam moulded to the shape of
specific items, usually very high value and delicate
items.
Full Cover - Detailed insurance cover, usually
includes loss, theft, fire and breakage, (breakage
maybe restricted to items packed by your professional
mover). May carry excess or deductible, maximum limits
on total value or certain types of items, pairs and
set clause, mechanical derangement clause and specific
exclusions, for example money, stamp collection and
jewellery. Always read details carefully.
Full Container Load - A container carrying
your belongings exclusively, with specified move dates
as agreed with your mover.
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G
Groupage - Your belongings use part of the
space in the container, the costs are shared and this
method of transport usually results in a saving although
transit times are usually longer.
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H
Home Packing - An option when you choose to
carry out your own packing.
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I
Indemnity Cover - The value of your items allowing
for depreciation and ware, the second-hand value.
Inland Move - Move within same country, state,
county
Intrastate Move - Move within same state
Insurance - To cover your belongings whilst
in transit or storage - see Insurance section for
further details.
Insurance Certificate - A certificate is sometimes
given to you or held on your file by your mover. It
is in accordance with the details you provide on the
Insurance Proposal Form and confirms insurance has
been arranged on your behalf.
Insurance Proposal Form - Usually a condition
of arranging insurance. When completing the appropriate
form consider that it maybe used in the event of a
claim, ensure that you complete it comprehensively,
any items you do not show will be considered not insured.
Make sure you specify items of high value or of a
special nature, you may produce your own valued listing
and attach it to the proposal form, ensure that you
sign the form and your own listing.
Inventory - A list of the your belongings to
be moved or a list of your belongings in transit or
storage.
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J
- No Terms
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K
- No Terms
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L
Local Move - Move within same country, state,
county
Lump sum - A rate given based on the information
supplied by you to the mover, this is the price charged
as long as the information supplied is accurate.
L.T.S. - Long Term Storage.
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M
Maid Service - Staff to put items into cupboards
such as clothing, bedding, kitchen equipment.
Marine Insurance - Insurance specifically to
cover your belongings whilst in transit over long
distances and or across water by vehicle, ship or
aircraft. The policy will cover specific marine risks,
ensure that you are aware of the nature of the cover
and it's inclusions and exclusions.
Materials - Various items with which your belongings
are packed for safe transit e.g., cartons, crates,
bubble wrap and removal blankets.
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N
National Move - Move within same country, usually
long distance.
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O
Owner packing - You choose to pack your belongings
yourself, either into cartons supplied by the mover
or into your own boxes.
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P
Packing List - Numbered listing of your belongings,
with general description and the condition of items
prior to storage, used for checking that all items
placed in store are accounted for at the time of delivery.
You will be asked to sign the form at the time of
collection and delivery in agreement with the details,
noting any exceptions. This form maybe used in the
processing of an insurance claim.
Part Load - Your belongings take up part of
the space on a truck or in a container, the cost is
therefore shared and usually results in a saving,
suitable for small moves. Note transit times are usually
longer and you must have some flexibility on your
move dates.
Pantechnican - Specialist removal vehicle
Pre-Delivery of Cartons - Cartons delivered to
your home by the mover in advance of the pick-up date
for owner packing.
Pre-Packing - Packing staff and materials arrive
before the actual move date to pack and prepare your
belongings for moving.
Private Move - The person who is moving is responsible
for paying the move charges
Professional packing - Packing staff and materials
supplied by your mover to carry out packing of your
belongings.
Protective Pads - Method of packing furniture
to prevent damage in transit.
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Q
- No Terms
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R
Relocation Consultant - To provide advise /
information source on aspects of home relocation,
not usually removal specialist.
Replacement - Insurance that provides replacement
of the item damaged beyond economical repair or lost.
Ensure that if you are required to provide a valued
inventory, the values declared are the replacement
value.
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S
S.I.T - Short Term Storage
Shuttle Vehicle - Small vehicle used when access
at residence is restricted, the shuttle vehicle goes
between the house and large removal truck with your
belongings.
Special Load - A truck or container carrying
your belongings exclusively, with move dates specified
by you and agreed by the mover.
Storage Extension Insurance - The extension of
an original removal insurance policy to cover a period
of storage, for more information see Insurance Section.
Storage Modules - Large wooden container, your
belongings are loaded into them, sealed and then the
container is stacked away
Storage Vaults - Large wooden container, your
belongings are loaded into them, sealed and then the
container is stacked away
Storage Extension Cover - In the event that
your consignment is placed into storage you may need
to extend an original insurance policy (Marine Policy
usually), to cover for this period. There is usually
an additional premium and you may need to give your
insurance provider / mover written instructions to
do this. It is likely that it will be for a specified
period and therefore you may need to make further
extensions. It is in your best interest to extend
an original policy in order that the cover is continuous
and therefore with one insurer.
Sub-Contractor - A company appointed by your
mover to carry out packing, loading, collection or
delivery services on your movers behalf.
Surveyor - A person who will call at your property,
discuss your particular move requirements, usually
making a note of items to be moved, provide information
about their company and a removal quotation.
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T
Third Party Services - Some movers offer to
arrange / co-ordinate additional professional services
e.g. Plumbers, House Cleaners, Waterbed dismantling/assembling,
carpenters, maid service.
Total Loss - Insurance for your belongings
on the restricted basis of total loss only, this is
very limited cover and you should check the details
carefully
Transit Insurance - Insurance for your belongings
whilst they are in transit, the cover provided maybe
Indemnity or New for Old/Replacement, check the details
of the cover you are offered
Transit Time - The time indicated between collection
and delivery of your belongings.
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U
Under Insured - When the declared value of
an item is less than the cost of replacement, insurance
compensation will be restricted to the value declared
as a maximum level of compensation
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V
Van Line - Group of independent moving companies
who co-operate together to provide moving services
throughout a specified country e.g., U.S.A.
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W
Warehouse Handling - The physical unloading
/ loading at a warehouse, this can be carried out
by forklift truck of by manpower
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X
- No Terms
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Y
- No Terms
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Z
- No Terms
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